Last updated: 07.12.2025
This Privacy Policy describes how Journey Dubai (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit or use our website, journey-dubai.com (the “Site”).
By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, and any other information you voluntarily provide when you contact us, subscribe to a newsletter, or submit a form.
- Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, referral URLs, pages visited, time and date of visit, and other diagnostic data.
- Cookies and Tracking Technologies: We may use cookies, web beacons, pixels, and similar tracking technologies to track activity on our Site and store certain information.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To operate, maintain, and improve our Site and services.
- To personalize your experience and deliver content relevant to your interests.
- To monitor and analyze usage and trends to improve the user experience.
- To respond to your comments, questions, and support requests.
- To send you newsletters, updates, marketing materials, or other information, if you have opted in.
- To detect, prevent, and address technical issues or security breaches.
3. Cookies
Cookies are small text files that are placed on your device when you visit a website. We may use cookies to:
- Remember your preferences and settings.
- Understand how you use the Site.
- Improve the performance and usability of the Site.
You can control or delete cookies through your browser settings. However, if you choose to disable cookies, some features of the Site may not function properly.
4. Third-Party Services
We may use third-party services to help us analyze and improve our Site and to serve content or ads. These third parties may collect information about your use of the Site over time and across different websites.
Examples of such third-party services may include, but are not limited to:
- Analytics providers (e.g., Google Analytics) to help us understand how visitors use the Site.
- Advertising networks that may use cookies or similar technologies to deliver targeted advertisements.
- Social media platforms that may integrate with the Site (e.g., share buttons or embedded content).
These third parties have their own privacy policies, which we encourage you to review.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
6. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction or update of your personal information.
- The right to request deletion of your personal information, subject to legal obligations.
- The right to object to or restrict certain processing activities.
- The right to withdraw consent where processing is based on consent.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
8. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Users
If you are accessing the Site from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in that country. By using the Site, you consent to such transfer.
10. Links to Other Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@journey-dubai.com